Connect has partnered with our client seeking an Inside Sales Rep!

Position Title: Customer Sales/ Inside Sales Rep

Pay: $20

Schedule: 8am-5pm M-F

Location: Stateline & Crumpler

Position Type: DIRECT HIRE

Benefits & appreciation: Medical, Dental, Vision, 401(k), Life Insurance, PTO, Vacation, & More!

Position Scope: As a customer service specialist, you will be responsible for handling all customer calls that are received, adequately and effectively addressing any customer concerns/questions/wants/needs that are communicated.

Responsibilities:

• Respond to customer requests for order entry, tracking, and returns/replacements.

• Answering inbound and outbound phone calls for customer needs.

• Data entry for customer orders and corrections.

• Answering emails promptly and efficiently.

• Comfortability making cold calls and talking to new people

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

• Establish, develop, and maintain positive business and customer relationships

• Efficiently manage personal lead pipeline to maximize efficiency and productivity

• Consistently strive to improve selling skills by working with manager, peers, and senior closers.

• Handling transcription, printing, photocopying, and faxing

• Assist management with any other tasks as needed.

Required Skills:

• Strong phone presence and experience dialing dozens of calls per day

• Experience with NetSuite or similar

• Exceptional phone and email communication etiquette

• Extremely punctual

• Fast and eager learner

• Understand customer needs and requirements

• Organized and able to multitask

• Customer-focused

• Active listener

Adequate computer skills in following programs: Word. Excel, PowerPoint

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